Step into a vital role at Versaterm as Manager of Renewals, focusing on vital contracts in public safety. Your leadership will be key in managing renewals and customer satisfaction.
As a critical figure in the renewals function, you will be responsible for ensuring that contracts are renewed on schedule and supported effectively by the Renewals team. With a robust partnership approach, you will work alongside Sales, Customer Success, and Legal to drive retention and revenue goals. A focus on metrics and performance evaluation is essential.
Key Responsibilities:
• Lead the renewals lifecycle processes and strategies
• Ensure proactive initiation of renewals before expiration
• Collaborate with multi-disciplinary teams on contracts




• Regularly review and manage the renewal pipeline
• Coach and develop Renewals Specialists for success
Requirements:
• Bachelor’s degree in relevant fields
• 5-8 years in renewals or customer success management
• Experience with complex contract negotiations
• Strong proficiency with Salesforce reporting tools
• Excellent communication and people management skills
Contribute to public safety solutions while driving renewal success at Versaterm.
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📌 Versaterm Renewals Manager Position (Vancouver)
🏢 Decisive Point
📍 Vancouver