Adjust property claims actively while maximizing business development opportunitiesMarket and follow up on opportunities in a timely mannerContact and follow up promptly with policyholders and claimantsInvestigate claim causes and report findings and recommendations to clientsUse supplied technology, including Docusketch, to scope damages and establish quantumIdentify exposures and recommend reserves and required investigationsPrepare action plans and negotiate fair and satisfactory settlementsProvide high-level customer service to clients and insured parties throughout the claims processParticipate in after-hours customer service when requiredPerform assigned duties in compliance with established work standards, policies, and proceduresSupport field requests across the Hamilton, Burlington, Niagara, and Haldimand/Norfolk areasRequirementsCompletion of high school educationUniversity degree or post-secondary education related to insurance preferredProficiency in Microsoft Office Products, including Outlook, Word, Excel, and OneDriveAt least 5–10 years’ relevant experience in claims adjustingOngoing commitment to education and learningOntario licensing required; multi-jurisdictional licensing is an assetEffective analytical skills,



including identification of cause-and-effect dynamicsAbility to draw valid conclusions and communicate them effectivelyAbility to interpret complex legal documentsAbility to perform and understand advanced numerical calculations, including comparative information analysisExcellent communication skills, including listening, interviewing, and negotiatingAbility to adapt communication style to the audienceProactive and positive customer-service approachStrong interpersonal skills for handling conflict and difficult situationsCore CompetenciesDemonstrates expertise in claims adjusting with a robust focus on customer service, effective communication, and analytical skills. Proficient in utilizing technology for damage assessment and settlement negotiations while ensuring compliance with industry standards.Highest-signal resume keywordsClaims Adjusting ExperienceOntario LicensingMicrosoft Office ProficiencyAnalytical SkillsCustomer Service ExcellenceHard SkillsClaims InvestigationDamage ScopingNumerical CalculationsSettlement NegotiationLegal Document InterpretationSoft SkillsEffective CommunicationInterpersonal SkillsConflict ResolutionAdaptabilityProactive Customer ServiceCertifications & QualificationsOntario LicensingMulti-Jurisdictional LicensingIndustry KeywordsProperty ClaimsBusiness DevelopmentCustomer ServiceInsuranceClaims ProcessTools & TechnologiesDocusketchMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft OneDrive#J-18808-Ljbffr

📌 Intermediate, Property Desktop Adjuster - Commercial & Personal Lines - Markham, Ontario, Canada (Winnipeg)
🏢 CAA Club Group
📍 Winnipeg