Advance your career with Advance Auto Parts as an IT Service Specialist. This position offers an chance to provide top-notch technical support while working directly with team members at Carquest Stores. As a critical part of the Technical Helpdesk team, you'll support applications and infrastructure, ensuring all systems run smoothly.

Your role will involve diagnosing IT issues and troubleshooting solutions collaboratively with internal and external clients. Key Responsibilities:

- Analyze and resolve IT issues using factual data
- Clearly document problem resolutions for reference
- Assess and escalate complex problems to senior teams
- Respond swiftly to urgent system failures
- Use software release documentation to aid troubleshooting Requirements:
- 1-3 years of relevant experience
- Familiarity with Exploris and Weblink systems
- Ability to manage multiple tasks in fast-paced settings
- Strong communication skills for engaging with users
- Access to reliable internet and computer for remote support Embrace the chance to impact operational efficiency while enhancing your technical skills.

📌 IT Service Specialist - Customer Support Focus (London)
🏢 Advance Auto Parts
📍 London