OverviewThe Early Psychosis Intervention (E.P.I.) program delivers public education, assessment, and treatment services for individuals experiencing the early stages of psychosis, and their families. The Case Manager (C.M.) is an experienced mental health clinician and an integral member of an interprofessional team. The C.M. works collaboratively with all E.P.I. team members including Psychiatrists, Nurses, Peer Support Workers, Family Education Support Workers, and the Public Educator.The C.M. is responsible for overall care coordination and provision of direct mental health interventions for youth experiencing first episode of psychosis. Case Management services include assertive outreach, screening and assessment, service planning and evaluation, consultation with other service providers, crisis intervention, and mental health intervention to support stabilization and eventual recovery. Working from recovery and empowerment oriented philosophies, with a person-in-the-environment approach, the C.M. assists clients to improve the quality of their lives through community based, client-centered services that support independent living and reintegration to their communities.The C.M. also provides consultation/education services to families, caregivers, community professionals, and the broader community on Early Psychosis Intervention.Location & StatusLocation: CobourgStatus: Full-Time Temporary (12 months)Posting#: CM-EPI-COB-FTT-10-25Wage & Application DetailsWage: $29.70 to $31.13 per hourApplication Deadline: 12:00 noon on November 11, 2025Key Responsibilities1. Client SupportsProvide assertive outreach and rapid response to youth who may be experiencing psychosis, completing initial intake screening and assessmentsFollow-up with referral sources, including youth and their families, to make appropriate recommendations for youth who may not be eligible for E.P.I. servicesIn collaboration with client, family and the interprofessional team, develop a recovery-oriented treatment planProvide clinical case management for individuals experiencing symptoms of first episode psychosis, and their familiesIn collaboration with youth and the treatment team, continually monitor and evaluate the experience of meaningful recovery, improved quality of life, and achievement of goals, and make changes to the treatment plan as necessaryProvide crisis intervention and promote stabilizationProvide best practice mental health interventions for psychosis, including individual, group and family counselling approaches, and social/vocational/educational rehabilitation supportDevelop and facilitate psychosocial and recreational group programming for clientsAdvocate at the person’s request for needed services and supportsIntegrate psychosocial rehabilitation principles, promoting skills training and social integrationWork in tandem with Family Education Support Workers, ensuring that clients’ families are connected to appropriate support2. Documentation2.



DocumentationComplete all required documentation/statistical activities for both C.M.H.A. H.K.P.R. and the Lynx E.P.I. program, including monthly submission of Lynx statisticsAccurate and timely completion of progress notes, as per agency policy, on C.M.H.A. client record keeping systems and systems at partner organizations at each site of serviceIntake, screening, and referral formsC.A.N. assessmentsOther assessments that may be utilized as informed by E.P.I.O.N. and best practice research in early psychosisAccurate and timely completion of all other administrative documentation including time sheets, expense claims, vacation time off requests, and training requestsCompletion of other documentation that may be required from time-to-time3. Other ActivitiesConsult with other professionals regarding Lynx clients including family physicians and specialists in a variety of fieldsOngoing outreach and marketing with participation in resource development activitiesOrganize, deliver and evaluate presentations, workshops, public forums and special events4. Performance Management and Skilled DevelopmentParticipate cooperatively in the agency performance management process/systemStay current on relevant legislation and best practices, current research, policies and proceduresParticipate in ongoing professional development and mandatory trainingActively engage and participate in supervisory process5. Health and Safety – Worker ResponsibilitiesWork in compliance with the Occupational Health And Safety Act, applicable regulations and all organizational health and safety requirements and procedures to ensure the health and safety of clients, staff/colleagues, volunteers and students6. Client SafetyAdhere to C.M.H.A. H.K.P.R. client safety programs including program policies as well as infection control and prevention procedures. In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety. Report client safety incidents and suggested improvements to manager or delegate.7. Other Duties as AssignedAttend, participate in team/staff meetings, and all-staff meetings as requiredParticipate in agency quality improvement activities, e.G. accreditation projects, Information Systems Support and Privacy and Security committees, special events, etc.Participate in quality improvement activities at the team/program levelParticipate in external committees as requiredDuties may change from time to timeRequirements of the PositionA.



Education and TrainingSuccessful completion of post-secondary education in the social/health science disciplines. A university degree is required; a Master’s degreeis preferred. Consideration may be given to candidates with significant relevant EPI experience, education, and training.We recognize that mandatory training before hire is an asset, however, successful completion of the training applicable to this role shall be requirements for continued employment in this position:Health and Safety Training (including but not limited to the following):Workplace Hazardous Materials Information System (W.H.M.I.S. 2015)Infection, Prevention & ControlWorkplace ViolenceAccessibility for Ontarians with Disabilities ActApplied Suicide Intervention Skills Training (A.S.I.S.T.)Verbal Intervention TrainingClient Record Management System (C.R.M.S.)First Aid/Cardiopulmonary Resuscitation (C.P.R.)Assets with regard to this position:Masters degree in a relevant fieldB. Related and Relevant ExperienceMandatory experienceThree or more years of mental health experience providing clinical case management in a community settingSound knowledge of the Mental Health ActDemonstrated knowledge of computer applications (Outlook, MS Office, databases)Preferred experienceThree or more years of mental health experience providing clinical case management to youth and young adults experiencing psychosis for the first timeRegistration with appropriate college or organization (e.G. College of Social Workers and Social Service Workers, Registered Nurses of Ontario) is preferredIntermediate to advanced minus proficiency in FrenchC. CompetenciesRefer to C.M.H.A. H.K.P.R Competency MatrixD. OtherValid driver’s licenseAutomobile in good repair and insurance coverage as required by agency policySatisfactory police records searchSatisfactory referencesIntermediate to advanced minus proficiency in FrenchLived expertise with a mental health concern or addiction, either personally or with a family member is an assetProof of receipt of full COVID-19 vaccineOther ConsiderationsAbility to work remotely, for example from home, as required. This includes having reliable home internet service and the technology to complete work from a remote location (e.G., computer/laptop, telephone).Working ConditionsWork primarily in the community in various types of settings and regularly in an office setting (C.M.H.A. administrative offices)Work directly with individuals living with serious mental illness and/or dual diagnosis and/or addictions, and with families of individuals living with serious mental illness or early psychosisWork in a stressful environment with high volumes and potential life-threatening situationsFlexible hours to meet client needsTransport clients in personal vehicleMultiple competing demands requiring time management, flexibility, and prioritizationWork in a remote environment, such as a personal home, as required#J-18808-Ljbffr

📌 Case Manager - Early Psychosis Intervention/Lynx - $29.7 - $31.1 An Hour (Winnipeg)
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📍 Winnipeg