Shape your career as a Part-Time Telecommunications Operator at IWK Health in Halifax, Nova Scotia. This role centers on managing incoming calls efficiently and courteously.
This position, reporting to the Manager of Information Technology, supports IWK Health's vital services in a rapid-paced healthcare environment. Candidates should have a High School Diploma and customer service experience to effectively handle calls while embodying IWK Health’s commitment to care and equity.
Key Responsibilities:
• Handle all incoming calls via voice communication systems
• Deliver open and effective customer service
• Adjust to various shifts to ensure 24-hour coverage
• Engage with a diverse team and stakeholders
• Maintain organization and attention to detail in tasks
Requirements:
• High School Diploma or GED
• Previous customer service/call center experience preferred
• Proficient in Microsoft Office applications
• Able to type a minimum of 40 wpm
• Strong initiative and teamwork abilities
Bring your skills to support the essential services at IWK Health as a Telecommunications Operator.
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📌 Part-Time Telecommunications Operator Role (Halifax Regional Municipality)
🏢 Nova Scotia Health Authority
📍 Halifax Regional Municipality