About Us

Retailogists scales retail businesses as a true growth partner, accountable for measurable business outcomes, not deliverables. We build the strategy, then execute the roadmap ourselves. Our team spans every function that moves the P&L;: sales, marketing, operations, finance, and technology, working as one to drive profitable growth. Alongside our growth partner practice, we build and sell our own tech products (Avia, Orca, Kora, and what's next), each one born out of a real client problem.

About the Role

We are looking for a seasoned Lead Product Manager, Growth with strong business acumen, strategic thinking, exceptional critical-thinking skills, and the ability to navigate ambiguity and operate effectively in uncharted territory. This is not a traditional product management role.

You will own the end-to-end growth and customer experience roadmap for an assigned portfolio of retail clients, spanning the entire customer journey; from upper-funnel acquisition through conversion, retention, loyalty, post-purchase experience, and customer support.

Your mandate will encompass every major retail touchpoint across digital commerce and physical stores, with the objective of connecting both environments into a unified, world-class customer experience.

You will work at the intersection of growth, retail operations, data, technology, and customer experience, leveraging your experience to define, present, and execute transformation roadmaps anchored in tangible business outcomes.

Every roadmap must be tied to clear North Star metrics and measurable improvements to the client's P&L.; Our definition of growth goes well beyond ROAS, campaign metrics, or adding technology features. We focus on outcomes such as: incremental net sales, gross-margin improvement, customer lifetime value, customer acquisition efficiency, store productivity and conversion.

This significantly expands both the scope and accountability of the role. You will ultimately be responsible for helping improve the business performance of your assigned book of clients.

You will operate within a multidisciplinary squad alongside data engineers, software developers, systems integrators, data scientists, technology specialists,



and subject-matter experts across growth practices including paid search, paid social, email/SMS, SEO/GEO, CRO, customer experience, and data analytics.

As the lead, you will establish the vision, define priorities, build business cases, make strategic trade-offs, and guide the teams responsible for execution.

The ideal candidate combines growth expertise, commercial judgment, technology fluency, and executive-level leadership and has the capability to build and continuously improve large-scale retail growth and transformation roadmaps for major retailers.

We move fast and hold a high bar. We push boundaries, we win, and we want people wired the same way.

Responsibilities

- Define and own the growth and technology roadmap for assigned clients.
- Build business cases tied to measurable revenue, margin, CLV, and profitability improvements.
- Own client accounts end to end, including strategy, execution, commercial performance, and business results.
- Own engagement P&L;, including margin, utilization, scope, delivery costs, and billables.
- Lead growth initiatives across paid search, paid social, email/SMS, SEO/GEO, CRO, loyalty, ecommerce, and CX.
- Direct and hold specialist teams accountable for measurable performance improvements.
- Identify and close upsell, expansion, and transformation opportunities.
- Lead digital transformation initiatives including ecommerce, POS, CRM, loyalty, data platforms, CX, unified commerce, and order management.
- Determine the right technology approach using best-of-breed platforms, custom development, or Retailogists products.
- Establish strategic relationships with leading software and technology partners.
- Leverage AVIA, ORCA, KORA, and future Retailogists products to improve client growth and customer experience.
- Stay ahead of developments in AI, retail technology, ecommerce,



and customer experience and translate them into actionable client opportunities.
- Present performance, recommendations, and business cases to senior leadership and executive stakeholders.

Qualifications

- MBA from a recognized university is preferred, particularly with a focus on strategy, technology, innovation, or digital transformation.
- Bachelor's degree in Business, Engineering, Technology, Marketing, Commerce, or a related discipline.
- 4+ years of experience in retail growth, ecommerce, retail operations, performance marketing, or retail technology, with direct accountability for revenue, profitability, or business performance.
- 3+ years of demonstrated experience participating in or leading digital transformation, ecommerce transformation, or platform migration initiatives from initial scoping through implementation, go-live, and post-launch optimization.
- 2+ years of experience presenting strategic recommendations, transformation programs, performance reviews, or business cases to senior leadership or executive stakeholders.
- Demonstrated track record of driving measurable business growth, not simply delivering projects or completing scope.
- Demonstrated experience owning or influencing a P&L;, significant marketing budget, or commercial portfolio, including margin tracking, cost control, and resourcing decisions.
- Comfortable remaining hands-on when required rather than exclusively managing or delegating work.
- Strong hands-on expertise in at least one major growth discipline, such as:Paid search,Paid social,Email and SMS,CRO,SEO/GEOMartech or retail technology transformation
- Strong working knowledge across the broader growth ecosystem, with enough technical and commercial fluency to direct specialists and evaluate the quality of their recommendations.
- Demonstrated ability to operate effectively in ambiguous environments, challenge assumptions, solve complex problems, and make decisions with incomplete information.
- Ability to confidently lead senior client stakeholders and maintain strong relationships through difficult conversations and strategic disagreements.
- Excellent written and spoken English. Professional proficiency in French is a robust asset.

📌 Product Manager, Growth - laval
🏢 Retailogists
📍 Laval