Support (Montreal)

Support (Montreal)

19 Sep
|
Millennium Software and Staffing
|
Montreal

19 Sep

Millennium Software and Staffing

Montreal

Hello ,

We have the following openings at Montreal Canada. Kindly send your updated resume if interested at [email protected] and you may reach out to me at (phone hidden).

Job Title

Strong SQL skills

Location

Montreal Canada

Duration

12 months and possible Contract-To-Hire any time after 90 days

:

Skills Needed

Strong SQL skills – ability to write complex queries, troubleshoot data issues, and perform analysis • UNIX/Linux knowledge – sufficient to read system logs and understand error messages • Understanding of IT architecture and Front Office trading systems • Exceptional communication skills – ability to communicate effectively with Front Office traders, understand their requirements quickly, and translate business needs into technical solutions • Ability to work under pressure in a challenging, fast-paced trading environment • Ability to speak the traders' professional language and understand trading desk dynamics •

Responsibilities

Provide 1st and 2nd level support for Repo & Secured Funding (RSF) trading systems within Capital Markets IT, operating as part of a global 24-hour support team using a follow-the-sun model.

Key Focus

• Direct support to Front Office traders in a fast-paced, high-pressure environment • Incident management, problem resolution, and service improvement for RSF trading applications • System analysis, development, implementation, and support for Front-to-Back RSF IT systems • Management of business user requests with quick turnaround and clear communication Primary Systems:



APEX and Orchestrade RESPONSIBILITIES • Provide direct Front Office support during trading hours, responding rapidly to trader requests in a high-pressure environment • Handle incidents end-to-end: ticket management, communication, stakeholder engagement, and resolution • Conduct support investigations and root cause analysis • Report incidents, outages, and system errors promptly through designated systems • Deliver application support and expertise for assigned RSF trading systems and related projects • Gather and analyze new requirements from business users, participate to release management • Coordinate with the Paris-based development IT team KEY COMPETENCIES Essential • Experience with REPO products or at minimum strong knowledge of Fixed Income financial products • Extensive experience supporting a live Fixed Income trading environment • Proven experience working with financial software in capital markets • Solid SQL skills – ability to write complex queries, troubleshoot data issues,



and perform analysis • UNIX/Linux knowledge – sufficient to read system logs and understand error messages • Understanding of IT architecture and Front Office trading systems • Exceptional communication skills – ability to communicate effectively with Front Office traders, understand their requirements quickly, and translate business needs into technical solutions • Ability to work under pressure in a challenging, fast-paced trading environment • Ability to speak the traders' professional language and understand trading desk dynamics • Availability to start early (7:00 AM) to support US market hours Nice to Have • Experience in PnL recomputation and reconciliation • Experience with APEX and/or Orchestrade platforms Other Requirements • Language: Fluent in English, French is a plus.

• Calendar/Holidays to follow: US – New York; • Working hours: Early start required (7:00 AM) to align with US – New York market hours

Other Information first 3 months has to be in office for 5 days, post first 3 months min 3 days in office, Mandatorily work from client office in Montreal Availability to start early (7:00 AM) to support US market hours Nice to Have • Experience in PnL recomputation and reconciliation • Experience with APEX and/or Orchestrate platforms Other Requirements • Language: Fluent in English, French is a plus.

• Calendar/Holidays to follow: US – New York; • Working hours: Early start required (7:00 AM) to align with US – New York market hours

Regards,

Manish Jakhar

Millennium Software Inc.

Cell: (phone hidden)

2000 Town Center, Suite 300, Southfield, MI, 48075

Visit us at www.webmsi.com

📌 Support (Montreal)
🏢 Millennium Software and Staffing
📍 Montreal

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