Become an essential member of the UHN Call Center team at the Laboratory Medicine Program. As a representative, you'll deliver professional support and address client needs with efficiency.

This full-time role at Toronto General Hospital involves connecting with clients, handling inquiries, and providing accurate reporting services. With on-call shifts, flexibility and communication skills are vital in this fast-paced workplace. Candidates with excellent interpersonal abilities will thrive in this position.

Key Responsibilities: • Assist clients with calls related to laboratory services • Accurately send and manage test reports • Maintain privacy and confidentiality at all times • Conduct database searches for specific test results • Respond promptly to critical value communications

Requirements: • Completed Grade XII or equivalent education • Minimum two years in a customer service role • Experience in healthcare environments is an asset • Proficient in Microsoft Office tools • Strong customer service focus and telephone skills

Support UHN's clients by providing high-quality service as a Call Center Representative.

📌 Laboratory Medicine Call Center Role (Winnipeg)
🏢 University Health Network
📍 Winnipeg