Our consumer business client is seeking a Bilingual Technical Analyst to support Central Pharmacy Automation systems and pharmacy applications using Agile processes, specifically supporting Kroll pharmacy systems.

Join a pharmacy and healthcare technology team supporting critical Central Services applications across multiple provinces. This role works closely with business, technology, engineering, and vendor teams to support production stability, issue management, testing, documentation, and deployment activities for pharmacy systems and applications. The position includes bilingual collaboration and support for Central Services initiatives in Ontario and Quebec, including documentation, pilot, and deployment activities.

Start : ASAP

Duration: to December 2027

Location : Brampton / North York; 2 days onsite

Must Haves

- Kroll pharmacy systems and Kroll Central Fill technical and operational experience
- Bilingual French and English oral and written communication
- 6+ years of technical analyst or business analysis experience

Nice to Have

- Linux, PostgreSQL, MS database, Unix, and Google Cloud applications and services
- ServiceNow application experienceCollaboration using Miro, Teams, SharePoint, and Confluence
- Windows workstation and server application installation, services, and configurations
- Experience with Shoppers Drug Mart and Loblaw IT project delivery and support processes
- Jira and Confluence for data and user story management

Responsibilities

- Support the availability, stability, and functionality of Central Pharmacy Automation systems and pharmacy applications




- Coordinate bilingual collaboration between teams to resolve application issues and communicate updates to business and IT stakeholders
- Document user stories and business use cases with business, delivery, support, engineering, and vendor teams
- Facilitate project and initiative workshops from both business and technical perspectives
- Create and manage French and English technical and support documentation for existing systems and future projects
- Manage Central Service applications and Windows services configurations
- Track and manage issues identified during testing and production activities through to resolution

Our consumer business client is seeking a Bilingual Technical Analyst to support Central Pharmacy Automation systems and pharmacy applications using Agile processes, specifically supporting Kroll pharmacy systems.

Join a pharmacy and healthcare technology team supporting critical Central Services applications across multiple provinces. This role works closely with business, technology, engineering, and vendor teams to support production stability, issue management, testing, documentation, and deployment activities for pharmacy systems and applications. The position includes bilingual collaboration and support for Central Services initiatives in Ontario and Quebec, including documentation, pilot, and deployment activities.

Start : ASAP

Duration: to December 2027





Location : Brampton / North York; 2 days onsite

Must Haves

- Kroll pharmacy systems and Kroll Central Fill technical and operational experience
- Bilingual French and English oral and written communication
- 6+ years of technical analyst or business analysis experience

Nice to Have

- Linux, PostgreSQL, MS database, Unix, and Google Cloud applications and services
- ServiceNow application experienceCollaboration using Miro, Teams, SharePoint, and Confluence
- Windows workstation and server application installation, services, and configurations
- Experience with Shoppers Drug Mart and Loblaw IT project delivery and support processes
- Jira and Confluence for data and user story management

Responsibilities

- Support the availability, stability, and functionality of Central Pharmacy Automation systems and pharmacy applications
- Coordinate bilingual collaboration between teams to resolve application issues and communicate updates to business and IT stakeholders
- Document user stories and business use cases with business, delivery, support, engineering, and vendor teams
- Facilitate project and initiative workshops from both business and technical perspectives
- Create and manage French and English technical and support documentation for existing systems and future projects
- Manage Central Service applications and Windows services configurations
- Track and manage issues identified during testing and production activities through to resolution

Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy.

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📌 Technical Analyst - Pharmacy Technology (Toronto)
🏢 S.i. Systems
📍 Toronto