- Manage assigned cases following the initial case opening and filing of Answers or Notices of Intent (NOID).

- Maintain accurate case records and update case management systems.

- Track case deadlines and monitor settlement progress.

- Ensure all case documentation is complete and organized.

- Contact opposing counsel to discuss settlement opportunities.

- Communicate with clients and debt management companies regarding settlement options.

- Negotiate resolutions aimed at avoiding court appearances whenever possible.

- Coordinate settlement documentation and follow-up activities.

- Provide clients with regular updates regarding case status.

- Explain settlement options and required next steps.

- Gather additional documentation and information when needed.

- Handle client interactions with professionalism, empathy, and confidentiality.

- Review cases involving financial hardship.

- Assist in gathering supporting documentation for hardship claims.

- Coordinate efforts to pursue dismissals or other appropriate resolutions based on client circumstances.

- Maintain organized digital case files.

- Prepare settlement-related correspondence and documentation.





- Assist attorneys with case updates and administrative tasks.

- Monitor outstanding action items to ensure timely resolution.

Hard Requirements:

- Previous experience in a law firm, legal administration, case management, collections, or settlement negotiations.

- Excellent verbal and written English communication skills.

- Robust negotiation and conflict resolution abilities.

- Outstanding organizational and time management skills.

- Ability to manage multiple cases simultaneously.

- High level of professionalism and confidentiality.

- Experience in debt resolution, consumer law, civil litigation, or collections.

- Experience communicating with attorneys, debt management companies, and court personnel.

- Familiarity with legal case management software.

- Previous remote work experience.

Schedule:

HOURS/WEEK:

- 40 hours per week

- Monday to Friday

- 9AM - 5PM Eastern Standard Time Zone

Offer and Benefits:

OFFER:

- Weeks 1–6: $5 USD/hour

- Weeks 7-12: $6 USD/hour

- Weeks 13 onwards: $7 USD/hour

📌 Legal Case Settlement Specialist (experience in US case settlement negotiation is required) (Toronto)
🏢 WorkStaff360
📍 Toronto