Canadian Sleep Consultants, and it's other brands and clinics are currently looking for a Patient Care Coordinator (PCC) / Medical Office Assistant to join our growing team.

The successful applicant will be provided with a variety of agile learning opportunities in order to advance your knowledge in the field.

Applicant must be willing to be assigned to any of our Calgary locations. (i.e., SE Douglasdale, NE 5th Ave., Bowness Rd. NW )

Job Overview

As a Patient Care Coordinator (PCC) / Medical Office Assistant, you will play a crucial role in ensuring the smooth operation of Canadian Sleep Consultants and affiliate clinics by providing exceptional patient care and administrative support.

The ideal candidate must be a self-starter, organized, meticulous with great attentional to detail to be able to succeed in the role.

A Patient Care Coordinator (PCC) / Medical Office Assistant will be responsible for performing day-to-day administrative duties in support of the medical practice. You will work behind the desk and on very limited occasions, with patients assisting physicians, clinicians and sleep technologists.

Responsibilities include the following:

- Perform analytical and data entry tasks.
- Process incoming referrals, send referral receipts
- Book and confirm appointments and referral appointments, including booking replacement appointments for unconfirmed / unfilled slots
- Working with Physicians in the triage of patients
- Prepare weekly and monthly reports and track patient progress using the patient tracker database
- Answer phones and process patient inquiries
- Set up appointment schedules and templates
- Manage database for low income patients (i.e., AISH/Alberta Works/SNAP)




- Assist in rooming patients, taking patient vitals
- Fax / scan / link documents to patient records
- Manage office administrative supplies for physicians and MOA staff
- Clean and sterilize materials pertaining to sleep lab devices ( as needed )
- Call for lab results/x-rays etc.
- Processing payments, cash collection and invoicing

General Knowledge, skills and Abilities:

- Strong work ethic, with initiative and foresight.
- Able to navigate issues and concerns using policies and protocols.
- Exceptional patient/customer facing skills.
- Strong Proficiency with MS Office software (especially Excel database management) is a mandatory.
- Good attention to detail, balanced with speed and accuracy
- Able to prioritize and manage multiple priorities
- Good written and verbal communication skills
- Proficiency with computers including using the internet, Electronic Medical Records, etc.
- Possess Leadership and Management skills
- Ability to work independently and effective within a multi-disciplinary team
- Familiarity with medical terminologies
- Familiarity with CPAP therapy and equipment an asset
- Experience with JUNO EMR an asset
- Experience with Quickbooks for billing an asset

Experience

- Previous experience in a medical office setting is preferred
- Knowledge of medical terminology is a plus
- Completion of Medical Admin Program an asset

Job Types: Full-time, Part-time, Casual

Pay: $18.00-$23.00 per hour

Benefits

- Extended health care

Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)

Experience:
- Healthcare: 1 year (preferred)

Work Location: In person

📌 Medical Office Assistant / Patient Care Coordinator ( Multi-clinic location ) (Calgary)
🏢 Canadian Sleep Consultants, including affiliate clinics
📍 Calgary