Become a pivotal part of MEC as the Department Manager focused on enhancing member experiences across various service touchpoints. Lead a community-centered approach in retail management. In this influential role, you will oversee the member service execution on the sales floor and at the Cash and Member Service Desk.

By training and developing teams, strengthening community relations, and maintaining high service standards, your leadership will directly impact member satisfaction. Engage actively with front-line teams to create a welcoming and responsive store culture while collaborating with management for achieving business objectives. Key Responsibilities:

- Champion and direct member service interactions daily
- Provide real-time coaching to frontline staff




- Manage service execution and member issue resolution
- Organize local outreach and member-focused events
- Analyze sales metrics to improve service outcomes Requirements:
- 1–3 years experience in retail management
- Proven leadership in service-oriented environments
- Skilled in training and developing diverse teams
- Ability to adapt to rapid-paced retail scenarios
- Genuine enthusiasm for outdoor activities Bring your leadership expertise to MEC and enrich the member experience through dedicated service and community initiatives.

📌 Member Experience Department Manager at MEC (Moncton)
🏢 Kibbi Technologies
📍 Moncton