Join Nuovo Artistic Studios as a Client Escalations Specialist in Montreal. Bring your strong emotional intelligence and calm composure to manage high-priority client interactions. In this role, you will be responsible for resolving complex client issues swiftly while maintaining relationships.

With at least 3-5 years of experience, your robust problem-solving and negotiation skills will be key in fostering loyalty. You will ensure effective communication across teams and manage sensitive cases meticulously. Key Responsibilities:

- Oversee post-shoot client support and ownership of complex cases
- Drive effective resolutions for high-stakes escalations
- Coordinate efficiently to solve production or delivery bottlenecks
- Use strategic judgment for client refunds and adjustments
- Analyze recurring issues to enhance workflow Requirements:
- Minimum 3-5 years in customer experience zones
- Strong skills in negotiation and mediation
- Resilience in managing sensitive client situations
- Proficiency in technology and software tools
- Strong verbal and written communication skills in English Enhance your career at Nuovo Artistic Studios by leveraging your emotional intelligence and strategic thinking in client relations.

📌 Montreal Client Relations Specialist
🏢 Nuovo Artistic Photography
📍 Montreal