Support diverse customer needs at MCI in Sydney, NS, as a Customer Service Agent. Experience growth while providing top-notch service across various projects.
Join MCI, an innovative leader in customer experience, as a Customer Service Agent. Your role will involve handling inbound and outbound communications, assisting customers with inquiries, and promoting new solutions. We emphasize a supportive setting that allows for ongoing learning and opportunities for advancement.
Key Responsibilities:
• Manage inbound and outbound calls courteously
• Ensure effective problem-solving for customer issues
• Research and update necessary systems for accurate claims
• Document customer interactions clearly and accurately
• Attend training and meetings regularly to maintain knowledge
Requirements:
• High school diploma or equivalent is required
• Strong written and verbal skills are essential
• Basic Microsoft Office knowledge is necessary
• Must type at least 20 words per minute
• Minimum age of 18 is required
Deliver unparalleled customer service and develop your skills at MCI in Sydney, NS, by becoming a vital part of our team.
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📌 Customer Service Role at MCI Sydney
🏢 MCI
📍 Sydney