Answering incoming phone calls and emails and involving other staff as needed to assist in problem solving
Reading and flagging all company emails for the appropriate individuals/departments
Day to day communication with existing tenants
Responding to property inquiries, scheduling showings, and coordinating with the leasing department in regards to potential tenant applications
Following up with prospective tenants after showings, addressing questions and collecting feedback promptly
Assessing prospective tenant needs and suggesting suitable properties that matches what they are seeking
Maintaining client and tenant files and company databases
Maintaining listings of available properties with accurate information
Setting up current contracts by adding clients, properties and information into property management software, organizing property keys and lawn signs from for rent to leased
Welcoming new clients to the company by sending the executed contract and an introduction to the team
Coordinating various types of property visits with owners, realtors,
appraisers, etc
Participating in company evening and weekend coverage rotation
Showing available properties to interested potential tenants (as needed)
Ordering office supplies as needed
Potential for growth into the following responsibilities:
Processing sublet applications and agreements between current tenants and sublets
Responding to parking inquiries and preparing parking agreements. Maintaining records of available parking spaces
Communicating with tenants and owners regarding lease renewals, preparing lease renewal documents for signing
Frontenac Property Management offers a competitive compensation package, including a comprehensive benefits plan, Retirement Savings Plan. Laptop and phone for business use provided.
Job Type
This is a full time position 8:30 am to 5:00 pm Monday to Friday. Additional hours may be required during evenings and/or weekends as needed during high volume turnover periods.