Salary: £30,000 – £35,000 per annum(negotiable depending on experience)Hours: Monday to Friday, 7.30am – 4.30pm(30‑minute unpaid lunch break). Office‑basedBenefits:On‑site parking, Excellent public transport links, Lunch provisions available on site (basic breakfast and lunch items), Recognition and reward initiatives, Supportive, close‑knit and friendly office environmentAn exciting opportunity has arisen for anInternal Sales Support Executiveto join a growing and well‑established business operating within an essential services environment. This is anewly created role, introduced as part of a wider investment into people and process, designed to support a busy sales function and improve customer experience.This position would suit someone who enjoys variety, takes pride in organisation, and thrives in a fast‑paced, team‑oriented office environment.The RoleWorking closely with the internal and external sales teams, you will play a pivotal role in ensuring customers receive a seamless, professional and responsive service. You will act as a key point of contact for incoming enquiries, provide essential administrative and sales support, and help free up the sales team to focus on proactive, revenue‑generating activity.Key ResponsibilitiesManaging inbound sales enquiries via phone and emailProviding day‑to‑day support to the sales team, including answering calls and managing the shared sales inboxPreparing,



issuing and following up quotations and sales ordersResponding to customer queries regarding ongoing work and job updatesActing as a central point of contact for engineers and service‑related enquiriesCoordinating reactive or urgent work where requiredMaintaining accurate customer and sales data within the CRM systemOrganising practical logistics such as parking arrangements for field‑based staffDelivering general administrative support to keep office operations running smoothlyCollaborating with internal teams to ensure a high standard of customer serviceAbout YouYou’ll be confident on the phone, highly organised, and comfortable juggling multiple priorities. You enjoy being part of a team, but are equally capable of working independently and taking ownership of tasks.Key skills and attributes include:A confident and professional telephone mannerStrong organisational skills with excellent attention to detailCustomer‑focused mindset with a problem‑solving approachAbility to prioritise workload in a fast‑moving environmentGood working knowledge of Microsoft Word, Excel and OutlookExperience using CRM systems (or the ability to learn quickly)A positive, adaptable and proactive attitudeWhy Apply?This is a fantastic opportunity to step into a business that genuinely values its people, promotes teamwork, and offers long‑term stability alongside continued growth. You’ll join a supportive, family‑oriented culture where contribution is recognised and development is encouraged.If you’re looking for a role where you can make a real impact, be trusted with responsibility, and grow within a friendly and skilled team, this could be the next move for you.#J-18808-Ljbffr

📌 Internal Sales Support Executive - £30,000 - £35,000 A Year (Dufferin County)
🏢 Universal Business Team
📍 Dufferin County