Location: Kings Fitness – Calgary, AB

Reports To: Owner

Employment Type: Full-Time

About Kings Fitness

Kings Fitness is a locally owned, community-focused strength and performance facility committed to helping members reach their health and fitness goals. We pride ourselves on being a welcoming space for everyone — from first-time gym-goers to elite athletes.

Position Overview The Operations Assistant is the first point of contact for all members and visitors, playing a vital role in delivering an exceptional experience. This position combines customer service excellence with operational oversight to ensure the gym runs smoothly, remains clean, and fosters a positive community atmosphere.

Key Responsibilities

Member Experience & Front Desk Operations

- Greet all members and visitors with a friendly, professional demeanor.
- Manage member check-ins, answer inquiries, and provide information on services and programs.
- Process new membership sign-ups, renewals, and cancellations.
- Ensure accounts are up to date.
- Handle incoming calls, emails, and in-person inquiries promptly.
- Maintain a robust presence on the gym floor to engage with members and build rapport.

Community Engagement & Events

- Plan, organize, and promote in-house events, challenges, and community initiatives.
- Work with the marketing team to develop social media and promotional content for events.
- Encourage member participation and foster a sense of belonging within the gym community.

Operations & Facility Management

- Ensure the front desk, turf, and workout areas are tidy, organized, and stocked with necessary supplies.




- Conduct regular walk-throughs to monitor cleanliness and address any maintenance concerns.
- Oversee daily opening and closing procedures.
- Coordinate with cleaning staff and contractors to maintain facility standards.

Administrative Duties

- Monitor and report membership activity, attendance trends, and feedback to management.
- Assist with sales tracking and monthly reporting.
- Manage petty cash and handle basic point-of-sale transactions for merchandise, supplements, and apparel.

Qualifications & Skills

- Experience in customer service, hospitality, or fitness preferred.
- Strong interpersonal and communication skills.
- Highly organized with attention to detail.
- Able to work in a quick-paced, people-focused environment.
- Proactive, with the ability to work independently and in a team.
- Basic computer skills; willingness to learn new systems.
- Passion for health, fitness, and community.

Working Conditions

- Approximately 3–4 full weekday shifts per week, must be available between 9:00 AM–6:00 PM.
- Occasional weekend shifts may also be available or required.
- Schedule will be coordinated with existing staff coverage and may vary slightly from week to week.
- Position involves standing for extended periods, walking and occasional lifting.

Why Join Kings Fitness?

- Positive, high-energy work environment.
- Free gym membership and staff discounts on products and services.
- Opportunity to create lasting connections and contribute to a growing community.

How to Apply

Please email your resume to [email protected].

Pay: $17.00-$18.00 per hour

Expected hours: 40.0 per week

Application question(s)

- Available to work 3–4 full weekday shifts per week, between 9:00 AM–6:00 PM.

Work Location: In person

📌 Operations Assistant (Calgary)
🏢 Kings Fitness
📍 Calgary