Lead cutting-edge healthcare initiatives as Brightisle's Operations Director in Halifax. Drive service excellence and lead a high-performing team focused on participant-centered care. In this full-time role, you'll provide leadership for Navigation and Individualized Funding Services.

Your experience in healthcare and operations will empower you to build a supportive and accountability-driven team culture. You’ll ensure high-quality service delivery while collaborating with HR on recruitment, onboarding, and performance management for optimum team effectiveness. Key Responsibilities:

- Provide direction for Navigation and Funding Services
- Mentor Managers overseeing Navigators and operational teams




- Develop training programs for staff in evolving environments
- Monitor performance metrics to drive continuous improvement
- Manage the integration of telephony and CRM systems Requirements:
- Bachelor’s degree in health or social sciences
- 7+ years in leadership in a healthcare or human-services setting
- Experience managing performance metrics and budgets
- Proficient in stakeholder management and building trust
- Bilingualism is an asset Bring your relational leadership and operational expertise to Brightisle and impact community care.

📌 Operations Director at Brightisle (Halifax Regional Municipality)
🏢 VenorTalent
📍 Halifax Regional Municipality