The prospect Metro Testing + Engineering is hiring a dispatcher for our Burnaby office. The environment is fast pace and dynamic during the peak construction season. The person will be in regular contact with our customers and technicians.

Who we are: Metro Testing + Engineering (Metro) is one of the busiest materials testing companies in Western Canada. Our technicians provide the materials testing of concrete, asphalt, and soils for the construction industry.

What you will be getting

$22/hr to start

Benefits after 3 months: dental, vision, extended health care, life insurance

RRSP Matching

Close to major transit station

What you will be doing

Responding to customer’s request for service and review the request before creating a job order

Connecting with the field technicians and assign them to sites based on their expertise and customer’s requirements

Provide all job related information to the technicians on a timely basis





Strategically distribute the work orders among the technicians

Provide update to technicians and customers if required

What you need to have

Strong English oral / written / interpersonal communication skills.

1 year of over the phone customer service experience

Experience with the construction industry is an asset

Have a sense of urgency

Detail oriented and experience in multi-tasking and the ability to prioritize tasks

Experience with MS Office and other Windows based applications

Tactful and professional interaction with peers, drivers, clients and other staff

Friendly, positive attitude, and strong customer service orientation

Degree of flexibility with work hours, including possible evenings and weekends during peak construction season

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📌 Dispatcher (Winnipeg)
🏢 Metro Testing & Engineering
📍 Winnipeg