Position OverviewWe are seeking a Retail Store Supervisor to oversee daily store operations, supervise staff, and ensure smooth workflow across all areas of the store. The role requires strong leadership, customer service skills, and the ability to manage retail operations in a fast‑paced environment.Position DescriptionPosition: Retail Store SupervisorType of employment: Full-Time; PermanentNo of positions: 1Anticipated Start date: As soon as possibleSalary & BenefitsSalary: $21.00 per hourOvertime and Vacation PayWork-life balance through flexible and accommodating work environmentJob ResponsibilitiesCoordinate with team members to assign responsibilities for stocking, cleaning, labeling, and decorating the store.Supervise and coordinate all sales transactions between staff and cashiers to ensure a smooth customer experience.Attend to customer queries and complaints in person or over the phone, addressing issues like employee behavior, product availability, and returns.Facilitate resolution of escalated customer service issues.Operate the cash register, handling payments through cash, debit cards, and credit cards.Assist with authorizing special payment methods like cheques and managing merchandise returns.Prepare inventory orders based on current stock levels to keep the store well‑supplied.Prepare daily reports to track sales volumes and merchandising effectiveness.Assist in the hiring process for new staff members and oversee their sales skills training.Hold regular team meetings to discuss performance metrics, customer feedback,



and workflow improvements.Maintain optimal store conditions by upholding visual merchandising standards and managing in‑store promotions.Implement loss prevention strategies to minimize theft and fraud risks.Perform any other duties required for the store’s successful operation.Qualification & RequirementsDemonstrated and relevant supervisory, leadership and managerial experience.Education in business or a related field would be an asset.Ability to lead and manage a team to achieve common goals in a fast‑paced setting.Strong leadership skills with a commitment to fostering an inclusive and diverse workplace.Exceptional communication, organizational, and problem‑solving abilities.Flexibility to work weekend shifts and adapt to the store’s needs.How to ApplyEmail: [email protected] ensure that your resume includes your current contact number for communication purposes when submitting your application. We appreciate your interest in joining the organization; however, only candidates who meet the specified job requirements will be contacted for further consideration.Selection ProcessApplicants must submit a current resume clearly demonstrating how they meet the job requirements through applicable education and hands‑on experience, including key responsibilities performed in previous roles. Applications that do not reflect relevant qualifications may not be shortlisted. The selection process may include an initial telephone or virtual screening to assess qualifications, communication skills, and overall suitability for the role, followed by a final interview. Reference checks will be conducted to verify previous employment and performance, along with a background check where applicable. Only candidates who meet the job requirements and successfully complete the selection process will be considered.NVN Investments Inc. is an equal opportunity employer and is committed to fostering an inclusive workplace that respects diversity and provides fair employment opportunities to all qualified individuals, regardless of race, ethnicity, gender, religion, age, disability, or any other protected characteristic.#J-18808-Ljbffr

📌 Retail Store Supervisor - $21 An Hour (Winnipeg)
🏢 Nvn investments
📍 Winnipeg