Position Overview The Project Manager Assistant provides support to the Project Manager by coordinating project activities related to any and all projects. The position’s main duties are to ensure the continuity and efficiency of each project from start to finish through clear communication to all parties involved.

The Project Manager

Assistant handles multiple projects within a fast-paced environment and is open to constant changes and challenges. The ideal candidate will be highly organized and able to manage multiple projects at once in the absence of day-to-day guidance.

Job Duties

- Effectively communicate with property owners/managers/tenants, subcontractors and insuranceadjusters
- Assists Project Manager with the successful full cycle of assigned projects; from initiation to completion, including receipt of payment if necessary
- Ensures all project documentation is accurate and uploaded into internal and external claimssystems
- Assists project with customer communication andinteractions
- Ensure work authorization, completion certificates and all other required documents are obtained fromclient
- Ensure work order tasks and purchase orders are completed and uploaded in a timely manner
- Invoicing is completed accurately in line with clientprotocols
- Support outstandingreceivables
- ActsasaliaisonbetweenthecustomerandProjectManagertoensureprojectsuccess
- Address questions/concerns throughout theproject
- PerformtasksrequiredbytheProjectManagerinsupportofprojectneeds
- Be aware of all aspects of the scopes of work so proper assistance to the Project Manager can beprovided
- Responsibletotrackprojectchangesandproducesupdatedschedules




- Reviewprojectinformationandcompileschedulesinatimelymanner
- Tracks the progress of all new and ongoing projects and maintainsup-to-date notes
- Coordinatemitigation/restorationworkwithin-housestaffandsub-trades
- Prepare and/or edit internal scopes of work, estimates, budgets, letters, faxes, memos and emails
- Fileallprojectdocumentsappropriately(hardandsoftcopies)
- Organize,compileandsubmitsupportdocumentationoncompletionofproject
- SubmitanyrequiredinformationtotheclientasdirectedbytheProjectManager
- Report to the Project Manager for allissues
- BecapableofshorttermcoveragefortheprojectintheeventofProjectManagervacations or absences
- Assist with reception relief asneeded
- Provide excellent customerservice
- Work under time constraints to meet specifictimelines
- Ensure attention to detail and keen sense of safeguarding other people’s property and information
- Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working setting, including safe operation of machines and equipment
- Complywithall BELFOR policiesandprocedures,aswellaslegislativerequirements




- Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
- Attend all BELFOR sponsored trainingcourses

Qualifications

- Post-secondary administration courses /certification
- 1+ year prior restoration experience, insurance and/orconstruction coordination
- Knowledge of Xactimate and/or XactAnalysis,preferred
- Manage sensitive information appropriately andmaintain confidentiality
- Strong aptitude to work withindeadlines
- Integrity,honestyandresponsibilitywithadesiretocontributetoateam
- Highly organized with attention todetails
- Comprehensive understanding of customer service, principlesand practices
- Eligibletooperateamotorvehicleper BELFOR’s vehiclepolicy
- Abilitytoworkwithinateamorindependentlyasneeded
- Strong written and verbal communicationskills
- Proven ability to multi-task in a fast pacedenvironment
- Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word and GoogleSuite
- Willingtoworkevenings,oncallandweekendswhenrequested
- Periodic travel may berequired
- Criminal RecordCheck

Physical Demands

- Frequent lifting from 5-40 lbs, unassisted (from 35-65% of thetime)
- Occasional lifting from 41 lbs +, assisted(up to 50% of thetime)
- Access and mobility in tightspaces
- Sustained periods of standing, sitting, walking, bending,and kneeling

BELFOR (Canada) Inc. is an inclusive and equal opportunity employer. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.

📌 Project Manager Assistant (London)
🏢 BELFOR Property Restoration Canada
📍 London