Enhance member journeys as a Member Experience Specialist with OMERS, processing vital transactions and ensuring exceptional service. Be part of a supportive and engaging team.

This role focuses on delivering outstanding experiences for our diverse membership of 500,000, as you process financial and non-financial documents under the guidance of skilled mentors. Your tasks will include follow-ups for incomplete information, working collaboratively to meet team objectives, and applying solid analytical skills to ensure accuracy. Communication and interpersonal skills will be instrumental in this position.

Key Responsibilities:



• Execute accurate business process transactions daily • Manage incoming member documentation efficiently • Conduct follow-ups for any missing information • Review and verify accuracy of submitted documents • Work together with other departments to achieve goals

Requirements: • Pursuing an undergraduate degree • Interest in the pension industry • High attention to detail and strong analytical skills • Effective verbal and written communication • Familiarity with Microsoft Office tools

Utilize your skills in documentation, teamwork, and member engagement at OMERS. #J-18808-Ljbffr

📌 Member Experience Specialist Role (Winnipeg)
🏢 Socket.dev
📍 Winnipeg