A rare and exciting opportunity!

5th Street is hiring a full time Front of House Manager.

Are you passionate about food and customer service? Do you consider yourself a savvy problem solver, with a strong work ethic and notable leadership qualities?

Do you possess the confidence to effectively and simultaneously manage both a restaurant and a pub? At 5th Street, customer relations are our number one priority, and one of the core responsibilities of the Front of House Manager will be getting to know our guests and always making them feel welcome.

This position comes with thorough training and experienced mentorship; you’ll never feel unsupported. That being said, candidates must demonstrate the robust communications skills necessary for working with a large staff in a vibrant restaurant and pub, while also exhibiting high competencies in all aspects of food service management. Being able to prioritize, delegate, and lead with a professional disposition that establishes a harmonious work environment, are a must for potential applicants.

Roles/Responsibilities

- Take an active leadership role in service during operating hours.
- Maintain open communication with the kitchen staff for details as they relate to service.




- Develop product knowledge and be able to confidently present that knowledge.
- Human resources, including conducting interviews, as well as hiring and training.
- Ability to foster a professional work workplace, focusing on staff development, good work recognition and incentives.
- Engage with our guests, confidently resolve any issues as they occur.
- Balance daily financials.
- Meet labour targets.

Qualifications

- Experience working in the industry is imperative. However, although actual restaurant management experience is preferred, it’s not a prerequisite.
- Excellent interpersonal skills, guest services, and oral/written communication skills.
- Strong computer and office administration skills.
- The ability to train effectively and execute superior guest experiences.
- A passion for food & beverage, and all things pertaining to the restaurant experience.
- An ability to build and foster relationships.
- High attention to detail.

Job Types: Full-time, Permanent Pay: From $72,000.00 per year

Education

- Secondary School (preferred)

Experience:
- Hospitality: 5 years (preferred)

Work Location: In person

📌 Restaurant Manager (Victoria)
🏢 5th Street Bar and Grill
📍 Victoria