Specific Skills
Provide front desk and general administrative support
Respond to client enquiries via phone, email, WeChat, and other communication channels
Schedule appointments and follow up with prospective and existing clients
Introduce company services and assist with sales and client onboarding
Prepare contracts, forms, and other client documents
Assist with study abroad and education-related services
Maintain client records and filing systems
Coordinate communication between clients and internal team members
Use AI and office tools to assist with documentation, content preparation, and daily tasks
Perform other customer service and administrative duties as required

Language Requirement
Mandarin
English

Personal Suitability
Proficient in Microsoft Office and Google Workspace
Proficient in using ChatGPT and other mainstream AI tools for daily work
Solid communication skills in Mandarin and English




Comfortable communicating with clients through WeChat, phone, email, and in person
Experience in administration, customer service, sales, or education-related services is preferred
Experience in the study abroad or immigration industry is an asset

Summary This position is responsible for front desk support, client communication, sales follow-up, contract preparation, and assistance with study abroad services. The ideal candidate should have robust communication and customer service skills, be comfortable with sales and client follow-up, and be able to effectively use AI and office tools to improve work efficiency.

Job Type: Full time

Pay: $17.60-$20.00 per hour

Language
Mandarin (required)

Work Location: In person

📌 Administrative Assistant/receptionist North York
🏢 Wellanding Immigration
📍 North York