Join Purdys Chocolatier as the Retail Sales & Operations Director, focusing on elevating shop performance and customer satisfaction. This full-time role is critical to our retail expansion. In this role, you will supervise a network of over 90 stores across Canada, enhancing Purdys' reputation for quality and customer joy.

Your leadership will guide a committed team while ensuring our values reflect throughout the retail presentation. This position is vital for sustaining sales growth and refining our operational standards through actionable insights. Key Responsibilities:

- Implement national strategy for store operations
- Foster engagement among retail managers for service excellence
- Monitor and enhance sales performance metrics
- Analyze customer data to develop responsive action plans
- Lead financial planning and operational performance management Requirements:
- 10+ years in retail sales leadership positions
- Experience in diverse retail markets
- Ability to inspire and mentor field leaders
- Robust grasp of retail analytics and financial management
- Relevant degree or equivalent experience Drive success at Purdys and lead our retail strategy to new heights.

📌 Retail Sales & Operations Director Role (Vancouver)
🏢 Socket.dev
📍 Vancouver