Job Description – Supervisor

Hours of Work – able to work a adaptable schedule at a minimum of 16 hours a week. Availability must include weekends and evenings.

POSITION OBJECTIVE

The primary objective of this role is to provide exceptional customer service to our customers, maintain a clean and organized store/work space. To lead by example and give direction to other members of the team to ensure smooth operations.

KEY RESPONSIBILITIES

The Supervisor will be required to carry out but not limited to the following duties within the store.
All Store Clerk duties (as outlined in the Store Clerk job description)
Run shifts to ensure day to day deadlines are met;
Ensure all staff are following Company Policies & Procedures;
Delegate tasks to team members;
Follow-up to ensure team has completed the required tasks for their shift;
Daily paperwork;
Finding other staff members to over shifts in the event of sickness or other absence;
Receive & check incoming stock;
Inventory counts as directed;
Listen and respond to customer complaints (escalating complaint to Store Manager if necessary);
Take responsibility for your shift and ensure all shift tasks are completed




Training new & existing employees;
Other duties are directed.

ORGANISATIONAL RELATIONSHIPS
Reports to Assistant Manager & Store Manager

INTERPERSONAL SKILLS
Ability to communicate effectively both orally and written
Ability to maintain composure under pressure

ACCOUNTABLITY
Ability to work independently and exercise initiative
Ability to follow direction and complete assigned tasks in a timely manner

Essential Skills
Positive oral and written communication skills
Demonstrate ability to work within a team setting
Demonstrate ability to provide exceptional customer service
Demonstrate ability to work on till with minor or no cash outages
Demonstrate ability to complete daily and till paperwork
Demonstrated ability to delegate and lead one to four people at a time

Pay: From $18.65 per hour

Application question(s):
Are you legally authorized to work in Canada and at least 19 years of age?

Experience:
Customer Service: 2 years (preferred)
Leadership: 1 year (preferred)

Licence/Certification:
Serving It Right (required)

Work Location: In person

📌 Supervisor Errington
🏢 Gas n Go General Stores & Markets
📍 Errington