Overview
We are seeking a dedicated and detail-oriented Optical Dispenser to join our dynamic optical practice. The ideal candidate will have a passion for providing exceptional customer service and possess a strong understanding of optical products and services. This role offers an excellent opportunity to work in a qualified workplace where you can utilize your skills in optical retail, laboratory procedures, and patient care. Prior experience is highly valued. Optical students are encouraged to apply.

Duties
Assist patients in selecting eyewear that suits their prescription and lifestyle needs
Measure and verify prescriptions accurately using optical equipment
Educate patients on lens options, frame styles, and proper eyewear maintenance
Frame repairs
Process insurance claims and manage patient records efficiently using an electronic health record systems.
Maintain inventory of optical products and ensure cleanliness of the dispensing area




Collaborate with optometrists and other team members to provide comprehensive patient care
Stay updated on the latest optical trends, products, and industry standards

Qualifications
Prior experience in optical dispensing, retail sales, or laboratory work preferred
Knowledge of medical terminology related to eye care is a plus
Experience with optical EMR systems is desirable
Robust communication skills with the ability to educate and assist patients effectively
Ability to work well in a team workplace with attention to detail and excellent organizational skills
A passion for delivering outstanding customer service and improving patient satisfaction

Job Types: Full-time, Permanent

Pay: $17.00-$19.00 per hour

Benefits:
Company events
In office parking
Paid time off
Store discount
Vision care

Work Location: In person

📌 Optical Dispenser Edmonton
🏢 Mayfield Eye Centre
📍 Edmonton