Healix Medical Spa is looking for a friendly, polished and results-driven Front Desk Receptionist / Client Coordinator to join our growing team. This role is ideal for someone who loves creating exceptional client experiences, is confident speaking with clients and enjoys helping people select the right aesthetic and wellness treatments.

Key Responsibilities
Welcome clients warmly and create a professional luxury experience
Answer incoming calls, texts, emails and social media inquiries promptly
Follow up with new leads and convert inquiries into booked consultations
Schedule, confirm, reschedule and manage appointments
Rebook clients and support treatment-plan and package sales
Explain services, promotions, memberships and financing options
Collect deposits and process payments accurately
Maintain client records and update every interaction in our CRM
Follow up with cancelled, missed and inactive clients
Support treatment providers with daily schedules and client flow
Maintain a clean, organized and welcoming reception area
Assist with inventory, administrative duties and promotional events
Request client feedback and Google reviews following appointments
Protect client confidentiality and follow all clinic policies

Ideal Candidate
Friendly, qualified and confident communicator




Strong customer-service and relationship-building skills
Comfortable discussing prices, packages and promotions
Sales-oriented without being aggressive or pushy
Highly organized, dependable and attentive to detail
Able to manage multiple conversations and priorities
Comfortable using booking systems, CRM platforms, email and social media
Available for some evenings and weekends
Experience in a medical spa, beauty clinic, wellness clinic, dental office or luxury hospitality workplace is preferred
Knowledge of Vagaro and GoHighLevel is an asset
Knowledge of aesthetic treatments and skincare is an asset

What We Offer
A beautiful and professional workplace in Bloor West Village
Training on Healix services, products and sales systems
Employee discounts on eligible treatments and skincare
Opportunities for growth as Healix expands
Supportive and collaborative team environment
Competitive hourly compensation based on experience
Performance incentives based on bookings, sales and client retention

Pay: $18.00-$25.00 per hour

Expected hours: 24.0 – 40.0 per week

Advantages:
Company events
On-site parking

Work Location: In person

📌 Front Desk Coordinator Toronto (Canada)
🏢 Healix Medical
📍 Canada