Become a key player at Birchwood as a Customer Service Representative. Enjoy a full-time position providing outstanding service through phone and digital communications.
In this rapid-paced Contact Centre role, your primary focus will be on delivering exceptional customer experiences. You will engage with clients via calls, texts, and emails, requiring excellent multitasking skills and a proactive approach to meet booking targets while maintaining high standards of service.
Key Responsibilities:
• Manage incoming and outgoing calls with professionalism
• Efficiently gather customer information across various systems
• Resolve customer inquiries and facilitate appointment bookings
• Prioritize urgent issues for quick resolution




• Utilize technology effectively in daily tasks
Requirements:
• Strong background in customer service, preferably with call center experience
• Excellent communication and organizational abilities
• Automotive industry knowledge preferred but not required
• Valid driver’s license and clean driving record necessary
• Transport required for commuting to the site
Contribute significantly to Birchwood's mission of delivering top-notch automotive services in a rewarding environment.
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📌 Join Birchwood's Customer Service Team (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg