Patient Coordinator & Administrative Support

Full-Time | Monday–Friday, 10:00 AM–6:00 PM

We’re looking for a warm, organized, and personable Patient Coordinator & Administrative Support team member to join our injectable clinic in the Yonge-Bloor neighbourhood.

This is a highly client-facing role and an key part of the patient experience. You’ll be the welcoming face and voice of our clinic — connecting with prospective and existing patients, keeping the front desk running smoothly, and helping create an experience that feels professional, personal, and comfortable from the moment someone reaches out.

We’re a small, close-knit team, and we’re looking for someone who will bring that same energy to our patients and our team.

What You’ll Do
Open and close the clinic each day
Welcome patients and provide a warm, professional first impression
Manage incoming phone calls and general inquiries
Respond promptly and professionally to incoming leads from marketing initiatives
Communicate with prospective and existing patients via text messages and social media DMs
Schedule and coordinate patient appointments as needed
Check patients in and ensure a smooth arrival experience
Check patients out and process payments
Help maintain an organized, clean,



and welcoming front desk
Monitor and order clinic supplies
Assist with day-to-day administrative tasks to keep the clinic running efficiently
Support the clinical team wherever needed

We’re Looking For Someone Who Is
Warm, friendly, and genuinely enjoys interacting with people
Confident and qualified in person, on the phone, and through written communication
Highly organized and able to multitask in a busy workplace
Responsive and comfortable communicating through text and social media
Detail-oriented and dependable
Comfortable working independently while also being a strong team player
Naturally proactive — you notice what needs to be done and take initiative
Comfortable discussing appointments, services, and general patient questions
Passionate about creating an exceptional patient experience
Interested in being part of a small team where everyone contributes

The Schedule

Full-time, Monday–Friday, 10:00 AM–6:00 PM

This position requires someone who is reliable and comfortable taking responsibility for opening and closing the clinic

Pay: $23.00-$25.00 per hour

Advantages:
Company events
Paid time off

Work Location: In person

📌 Patient Coordinator Client Facing Toronto (Canada)
🏢 Injectable Clinic
📍 Canada