Job Overview
We are seeking a friendly and professional Cashier and Customer Service Associate to join our retail team. This role involves providing exceptional service to customers, managing transactions accurately, and creating a welcoming shopping setting. The ideal candidate will possess strong communication skills, be organized, and have a passion for delivering outstanding customer experiences. Bilingual abilities and experience in retail sales or technical sales are highly valued to better serve our diverse customer base.

Duties
Greet customers warmly and assist them with their purchases
Operate POS systems efficiently for cash handling, credit card transactions, and returns
Provide product demonstrations and upsell additional items to enhance customer satisfaction and sales
Manage merchandising displays to ensure attractive product presentation
Answer customer inquiries via phone or in person with professionalism and courtesy
Maintain accurate cash registers, balance drawers at shift end, and handle cash handling procedures securely
Assist in inventory management and stock organization
Promote store promotions, loyalty programs, and new products to increase sales prospects




Ensure the checkout area is clean, organized, and welcoming at all times

Qualifications
Proven experience in retail sales, cashiering, or customer service preferred
Strong communication skills with the ability to engage customers effectively
Bilingual or multilingual skills are a plus for serving diverse clientele
Familiarity with POS systems and basic math skills for cash handling
Ability to perform product demos and explain features clearly
Excellent organizational skills with attention to detail
Time management skills to handle multiple tasks efficiently during busy periods
Skilled phone etiquette and interpersonal skills for positive customer interactions
Experience in merchandising, upselling, or technical sales is advantageous but not required
Ability to work flexible schedule including weekends

Join our team to deliver exceptional customer service while developing your sales skills in a dynamic retail environment.

Job Types: Full time, Part-time

Pay: $18.00-$19.00 per hour

Benefits:
Dental care

Work Location: In person

📌 Cashier And Customer Service Fort Erie
🏢 The Duty Free at Peace Bridge
📍 Fort Erie