Drive customer success at telMAX as a Customer Order Fulfillment Specialist. This role centralizes order management and enhances the customer journey from sale to activation.

Reporting to the Operations Enablement Manager, you'll coordinate service-related field orders and ensure excellence in customer experience. Your responsibilities include proactive communication with customers, order management, and process optimization.

Work closely with Sales, Field Operations, and Customer Care to facilitate smooth transitions and timely installations.

Key Responsibilities:
Serve as the primary contact during onboarding
Proactively track and manage order slippage
Identify and communicate potential delays
Develop onboarding materials for customer education
Monitor key performance metrics and report findings

Requirements:
2+ years in order fulfillment or customer service
Robust communication and problem-solving skills
Detail-oriented with organizational skills
Proficiency in CRM and order management systems
Bachelor's degree or equivalent experience

Enhance customer satisfaction through effective order coordination and proactive problem-solving in this impactful role at telMAX.

📌 Customer Order Fulfillment Specialist At Telmax Markham
🏢 telMAX
📍 Markham