Title: ServiceNow Developer

Duration: ASAP - March/2027

Location: Hybrid - Ottawa Ont.

Clearance: Must be eligible for Level 1 Security Clearance (You must be living in Canada for 5 years)

Expertise & Essential Skills
Education: Has a college diploma or university degree in an IT discipline.
Experience: Has minimum of 7 years in ServiceNow development.
Technical Expertise:

o ServiceNow Employee Center

o SharePoint experience as a user

o ServiceNow Integration Hub

o Knowledge Management, taxonomy design, and content governance

o ServiceNow App Engine Studio: Advanced Proficiency in building apps using AES.

o ServiceNow Platform Knowledge: Familiarity with tables, forms, ACLs, and Flow Designer.

o Low-Code Development: Ability to create apps without heavy scripting.

Delivery Skills

o Ability to work in agile sprints and deliver rapid prototypes.

o Robust collaboration and documentation skills.

Asset
Experience with SharePoint as a developer (API, Integration, Search Schema)
Experience with ServiceNow Studio for advanced scripting.
Experience with Service Portal widgets, Next Experience.




Performance Analytics, and UI Builder.
Robust UX and accessibility awareness.
ServiceNow Certified Application Developer (CAD) or App Engine Specialist certification
Experience in Azure DevOps pipelines.
Bilingual in English and French
Located in the National Capital Region (NCR) and available to work hybrid

Activities/Deliverables (as directed by HoC)

The following activities and/or deliverables will be produced on various initiatives:
Design, develop, and configure ServiceNow solutions.
Support/automate the data migration
Implement/configure solution to integrate ServiceNow with SharePoint for document
Develop, test, demo, and deliver solution features in sprints.
Release notes and deployment documentation.
Configure and maintain CI/CD pipelines for reliable deployments.
Fix defects.
Create technical documentation for implemented features.
Ensure alignment with architecture standards set by HoC and the Strategist.
Rapid prototyping and proof-of-concept

📌 Servicenow Developer Gatineau
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