Enhance service delivery as a Bilingual Screening Agent at Mintz Global, where you will meticulously process verification requests while adhering to established company protocols. Utilize your communication skills in Quebec-French and Ontario-English to foster excellent client relations. Reporting to the Manager of Verifications, your role will encompass a range of verification tasks including monitoring references and ensuring compliance with privacy standards.

This position requires strong organization, attention to detail, and the ability to work independently or within a team. Key Responsibilities:

- Carry out verification tasks using company-approved methods
- Gather consent documents essential for verifications
- Address customer inquiries promptly and effectively




- Make verification calls and manage incoming communications
- Collaborate with teammates for excellent service Requirements:
- High school diploma or recognized equivalent
- Customer service experience of at least one year
- Bilingual in English and French is a strong asset
- Proficient in Microsoft Office applications
- Excellent attention to detail and autonomy Bring your expertise in customer service and bilingual communication to the Mintz Global team, ensuring accurate and effective screening solutions.

📌 Screening Agent with Bilingual Expertise (Montreal)
🏢 Mintz Global Screening
📍 Montreal