Become a pivotal part of the Thermea Spa Village team as a Seasonal Kiosk Lead Associate. This role emphasizes kiosk management and team leadership for a memorable guest experience. As a Lead Associate, you’ll report directly to the Kiosk Coordinator, facilitating the effective operations of kiosks throughout the Toronto and Durham Region. Train and support a team of kiosk agents while ensuring peak operational efficiency.

Your role contributes to creating a serene environment for guests seeking wellness. Key Responsibilities:

- Train kiosk agents and provide ongoing coaching
- Address staffing challenges and emergency situations
- Manage inventory and coordinate orders effectively
- Resolve guest complaints and special requests
- Support agents in closing sales and managing tasks Requirements:
- Relevant college degree or equivalent experience
- At least one year in a leadership role
- Excellent communication and organizational skills
- Quick travel ability between kiosk locations
- Adaptable to quick-paced operational changes Drive the success of Kiosk operations at Thermea Spa Village Whitby while making lasting guest connections.

📌 Seasonal Kiosk Lead Associate in Whitby (Toronto)
🏢 Nordik
📍 Toronto