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Security Surveillance Operator Business Unit: Security Services

Career Area: Security Guard

Location: Calgary, Alberta, CA

Ready to suit up as a Security Control Room Operator What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Security Control Room Operator, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc.

What's in it for you?

Hourly wage of $29

We will invest in you, covering the costs of continuing education through GardaWorld Academy

Versatile schedules with various shifts available

Career growth opportunities at GardaWorld

Full-time opportunitiy

Uniform provided at no cost

Responsibilities for a Security Control Room Operator

Monitor and control access, ensuring only authorized employees, guests, conractors and visitors enter restricted areas.

Monitor building alarms and secuirty notifications, investigate alerts, and elevate incidents to appropriate personnel.

Conduct foot patrols to identify potential risks

Inspect security equipment and report any maintenance needs

Control and monitor access credentials, keys, fobs,



visitor passes, and other security related assets.

Address incidents, provide first aid, and coordinate with emergency teams

Write incident reports and communicate security concerns

Answer questions in person or by phone

Qualifications for a Security Control Room Operator

Be authorized to work in Canada

Hold a valid Alberta Security License

Minimum 1 year control room/disptatch experience

Previous security concierge experience is an asset

Strong computer and typing skills, proficient with Microsoft Office

Experience with monitoring and operation of video and surveillance systems

Excellent written and verbal communication skills

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.

SSCAL

GardaWorld: Make the world a safer place GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

📌 Security Control Room Operator (Winnipeg)
🏢 GardaWorld
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