About the Team: TikTok’s Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering scalable solutions for brands to connect with audiences in meaningful ways. Our Enterprise Ad Sales team partners with some of the largest global brands, enabling them to leverage TikTok’s unique platform to drive business impact. The GBS team thrives on creativity, collaboration, and results.About the RoleThe Client Solutions Manager (CSM) will work closely with the sales team to provide support and expertise in meeting client objectives and providing best-in-class customer service to both internal and external clients. The CSM will be responsible for negotiating and optimizing complex opportunities and using data and analytics to build a consultative solution for our clients. They will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a outstanding focus on client service, the ability to thrive in a dynamic work environment, and providing custom solutions for advertisers, leveraging our unique suite of ad products.ResponsibilitiesManage and grow post-sale client relationships and revenue for advertisersBecome an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needsGrow revenue, educate, and lead upsell conversations with clients post initial saleSpearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agenciesOutline and oversee all measurement strategies for clients in relation to tracking metrics and delivering resultsIdentify optimization opportunities for improving performanceDemonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issuesConsult and coach clients and agencies to achieve greater results on TikTok solutionsMinimum Qualifications4+ years of experience in client solutions,



account management, digital advertising, AdTech, or a related fieldProficiency in analyzing and utilizing data tools such as Excel and Data StudioAbility to thrive in a fast‑paced, rapidly evolving environmentPreferred QualificationsExperience with performance‑driven (programmatic or social) advertising and/or auction‑based ad platformsProven track record of driving revenue growth, developing media strategy, and managing advertiser relationshipsExpertise in crafting and delivering compelling QBRs that address client needs and showcase TikTok’s platform capabilities through data‑driven storytellingFamiliarity with measurement frameworks and attribution modelsExperience diagnosing and solving technical problems in collaboration with product and engineering teamsJob InformationThe base salary range for this position in the selected city is CAD $60,253–$89,685. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, restricted stock units and benefits.BenefitsExtended health and dental coverage from day oneGroup registered retirement savings plan (RRSP) with company match issued through a deferred profit sharing plan (DPSP)Paid parental leaveShort‑term and long‑term disability coverageLife insuranceWellbeing benefitsPaid holidays, vacation and sick timeThe company reserves the right to modify or change these benefits programs from time to time, with or without notice, subject to compliance with local laws.AccommodationTikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.Com/RA-request#J-18808-Ljbffr

📌 Client Solutions Manager - Global Business Solutions - Canada - C$60,253 - C$89,685 A Year (Winnipeg)
🏢 TikTok
📍 Winnipeg