Elevate customer relationships as a Senior Analyst in Account Management, focusing on support and resolution. Collaborate with sales teams while ensuring exceptional service and customer satisfaction. This role is pivotal in strengthening customer ties and enhancing experiences at Sysco.
With a focus on resolving 'last mile' issues, you will spend significant time building relationships with accounts, guaranteeing timely product delivery. Your experience in customer service and project management will be essential as you navigate a fast-paced workplace. Key Responsibilities:
Build and maintain customer relationships through multiple channels
Communicate effectively with stakeholders and manage escalations
Implement best practices with local sales teams
Utilize Microsoft Office Suite for effective reporting
Learn and adopt current Sysco technologies quickly Requirements:
Bachelor's degree or 4 years equivalent experience
5+ years in customer service management
Strong organizational and project management skills
Excellent verbal and written communication skills
Ability to travel as needed Become a vital part of customer experience at Sysco, utilizing your expertise in relationship management and energetic problem resolution.