Expand your career with the Junior Application Support Specialist role in downtown Toronto at 222 Jarvis Street. This onsite position supports hosting for over 200 Java applications and utilizes key middleware technologies.

As a contract role lasting one year, possibly extendable by 60 days, you will engage in diverse operational tasks. Your expertise with IBM WebSphere, DataPower, and deployment automation solutions will be crucial. You will also apply ITIL practices for incident and change management, ensuring optimal service delivery.

Key Responsibilities:
• Provide operational support for client hosting settings
• Execute service request fulfillment and queue management




• Facilitate change request evaluations and implementations
• Perform incident intake and triage functions
• Generate and analyze reporting data

Requirements:
• Knowledge of cloud technologies including Kubernetes
• Familiarity with ITIL Incident Management processes
• Experience with monitoring tools like Dynatrace
• Proficiency in reporting tools like PowerBI
• Solid initiative and communication skills

Leverage your middleware expertise to enhance client application hosting capabilities.
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📌 Entry Level Application Support Specialist Ontario (Canada)
🏢 Source Code
📍 Canada