Genesys Cloud Transformation Analyst — Bilingual Fr/en Richmond Hill

Genesys Cloud Transformation Analyst — Bilingual Fr/en Richmond Hill

19 Sep
|
Connex Telecommunications
|
Richmond Hill

19 Sep

Connex Telecommunications

Richmond Hill

Connex Telecommunications Inc. is seeking a Genesys Cloud Technical Business Systems Analyst to lead contact centre transformation in a hybrid Toronto role. The candidate will drive routing, queuing, IVR strategies and support cloud configuration, migrations, and modernization efforts.

Fluency in French and English is required, with robust stakeholder engagement and hands-on Genesys Cloud expertise in large enterprise settings. The role offers in office attendance as needed in Toronto.
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📌 Genesys Cloud Transformation Analyst — Bilingual Fr/en Richmond Hill
🏢 Connex Telecommunications
📍 Richmond Hill

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