Job Overview

We are seeking a energetic and organized Office Administrative Assistant/Patient Service Representative to join our healthcare team immediately. This vital role combines front desk responsibilities with administrative support, ensuring a smooth and welcoming experience for patients while maintaining efficient office operations. If you thrive in a quick-paced environment, possess excellent communication skills, and have a passion for helping others, this opportunity is perfect for you!

Your energetic approach will help create a positive atmosphere and support the delivery of exceptional patient care.

Duties
Greet patients warmly, check them in and out, and manage appointment scheduling with enthusiasm and professionalism
Answer multi-line phone systems promptly, directing calls efficiently to appropriate staff members
Verify patient insurance information and update electronic medical records accurately using Epic or similar systems
Manage patient intake forms, ensure completeness, and assist with data entry into electronic health records (EHR) systems like Dentrix
Handle administrative tasks such as filing, faxing, scanning documents, and maintaining organized office records
Assist with billing processes,



including processing payments and explaining financial policies to patients
Support the dental or medical team by preparing treatment rooms and ensuring all necessary supplies are stocked and ready

Requirements
Proven experience as a dental receptionist or in a medical office environment with familiarity using Dentrix or Epic software
Strong knowledge of medical terminology and experience working with electronic medical records (EMRs)
Excellent communication skills for interacting professionally with patients, staff, and insurance providers
Prior office experience handling multi-line phone systems, scheduling, and administrative tasks
Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail
Knowledge of dental or medical front desk procedures and patient service best practices is highly preferred
High school diploma or equivalent; additional certification in healthcare administration is a plus

Join us today to be part of a dedicated team committed to delivering outstanding patient care through energetic service and seamless office operations! Pay: $23.00-$32.00 per hour

Benefits
Dental care
Extended health care
In office parking
Paid time off

Work Location: In person

📌 Office Administrative Assistant/patient Service Representative Start Immediately Ottawa
🏢 Ottawa Downtown Dentist
📍 Ottawa