VFS Global, the world’s largest outsourcing and technologyservices specialist for governments and diplomatic missions worldwide, is currently hiringSubmission Officerin ourVisa Application Center in Toronto. The office will specialize in supporting the end to end operations of the Visa Application whilst ensuring quality and ensuring compliance to these specialized processes. This position would require the candidate to travel. The candidate should hold a valid Drivers License.Submission OfficerROLE AND RESPONSIBILITIESDocument scrutiny and collection of applications for visa processingHandle customer/applicant queries personally or via email, telephone.Handle cash and bank related transactions if assigned and ensure 100% accuracyRecord & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.Maintain compliance to the standard operating procedures, manuals etc.



without deviation in processInform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.Encourage applicants to provide feedback on services provided and their overall experience at the application centre.Ensure that the entire process is completed within the mandated Turn Around TimeAssist Deputy Manager/Operations Manager in execution of WB ProjectEXPERIENCE/QUALIFICATIONS REQUIREDFluent in English is a requirement for this position.Holds a clean driving record and a valid licenseWork Type: Contract (6 months)Salary: $21/hourOccasionally travel overnight or work flexible hours (evenings/weekends as needed)Excellent written & verbal communication skills in EnglishMinimum education: Bachelor’s degree or global equivalentGood knowledge of Microsoft Office packagesA good attention to detail and high level of accuracy under tight timelinesA proactive ‘can-do’ attitudeFlexible / ready and willing to work additional hours, if neededAttractive Pay and Medical advantages#J-18808-Ljbffr

📌 Travel Customer Service - Visa Application Centre - Toronto (6 Months Contract) - $21 An Hour (Winnipeg)
🏢 VFS Global
📍 Winnipeg