Become a key player at Birchwood as a Customer Service Representative. Enjoy a full-time position providing outstanding service through phone and digital communications.

In this fast-paced Contact Centre role, your primary focus will be on delivering exceptional customer experiences. You will engage with clients via calls, texts, and emails, requiring excellent multitasking skills and a proactive approach to meet booking targets while maintaining high standards of service.

Key Responsibilities:



• Manage incoming and outgoing calls with professionalism • Efficiently gather customer information across various systems • Resolve customer inquiries and facilitate appointment bookings • Prioritize urgent issues for quick resolution • Utilize technology effectively in daily tasks

Requirements: • Strong background in customer service, preferably with call center experience • Excellent communication and organizational abilities • Automotive industry knowledge preferred but not required • Valid driver’s license and clean driving record necessary • Transport required for commuting to the site

Contribute significantly to Birchwood's mission of delivering top-notch automotive services in a rewarding workplace. #J-18808-Ljbffr

📌 Join Birchwood's Customer Service Team (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg