- As the Senior Manager of Analytics, you will drive data-driven strategies and operational efficiencies across our global Restaurant Sales, Services, and Marketing teams

- You will analyze complex datasets to uncover critical trends, model revenue opportunities, and translate operational data into strategic action plans for executive leadership. In this cross-functional role, you will partner closely with product, finance, and sales engineering teams to optimize reporting infrastructure and streamline business workflows.

Your impact will directly guide executive decision-making and enhance the overall performance and growth of the organization

- Sophisticated analytics to support global Restaurant Sales and Services and Marketing decisions

- Monitor and understand the health of the teams and markets by creating helpful reporting tools that derive action items and insights

- Maintain and assure data quality in dashboards and reports for internal use

- Align metrics used by Restaurant Sales Services and Marketing teams to the other departments; collaborate with other departments to find an aligned source of truth

- Prepare & present data analysis for audiences ranging from field sales members to senior leadership

- Call out abnormalities and trends in data to identify business opportunities and best practices

- Make data-driven decisions: translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams

- Collect feedback and handle flow of inbound requests from the Global Restaurant Sales and Services team for process and system enhancement requests; drive process optimization and training

- Build and maintain financial models, forecasts, and dashboards for various business scenarios

- Have a robust understanding of revenue operations: goaling, commission plans, territory management, and recognition programs and SPIFs that help enable sales strategy

- Improve Salesforce.com (SFDC) processes and data

Benefits





- Generous parental leave
- Generous paid vacation + time off for your birthday

- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings

- Work from (almost) anywhere - wherever you do your best work

- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge- Excellent cross-functional communication and stakeholder management skills with experience presenting findings to executive leadership and detailing business processes, use cases, and business requirements

- 8+ years of professional experience in an analytics role, with a proven track record of using data to drive strategic recommendations

- Advanced proficiency with Excel/Google Sheets, including complex formulas, data modeling, and pivot tables

- Proficiency in SQL, relational database management, and big data analysis and ability to see beyond the numbers to drive sound decision-making.

- Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills

- Experience in sales and revenue operations, including territory management, sales goaling, commission plans, SPIF, etc

- Bachelor’s degree in a quantitative field, business administration, finance, economics or equivalent practical experience

- Proven track record of managing end-to-end project roadmaps and driving process optimization under tight deadlines. Willing to take on tough projects and be a peer leader in order to support growth

- Familiarity with modern enterprise reporting tools such as Preset, Tableau, or similar business intelligence platforms

- Must be able to speak the Salesforce.com language in order to make recommendations for processes and communicate effectively with our Business Optimization and Product teams

- Experience managing, mentoring, or leading team members within a data or operations environment

📌 Senior Manager of Revenue Strategy & Operations (Toronto)
🏢 OpenTable
📍 Toronto