Lead the Retail Segmentation Program at Scotiabank in Toronto, Canada. This role drives business design and execution for enhanced client and employee experiences. Scotiabank is seeking a Director to transform segmentation strategies into actionable plans for Canadian Banking.

With a focus on operational requirements and governance, this position collaborates across teams to ensure effective implementation of segment journeys. You will actively work with senior stakeholders and cross-functional partners to enhance client experiences and achieve measurable business outcomes. Key Responsibilities:
Lead detailed business design for Retail Segmentation
Manage execution roadmaps for segment priorities
Oversee design optimization of client journeys




Shape business recommendations for implementation decisions
Coordinate inputs for prioritizing segmentation initiatives Requirements:
Bachelor’s degree in business or related field
10+ years’ experience in retail banking or financial services
Robust understanding of client experience and servicing
Proven experience in product ownership and execution
Excellent communication skills for executive updates Utilize your strategic insight and leadership in shaping successful client journeys at Scotiabank.

📌 Director Of Retail Segmentation At Scotiabank Toronto
🏢 Scotiabank
📍 Toronto