Job Overview

We are seeking a dedicated and skilled Dental Receptionist/Treatment Coordinator to join our dynamic dental team. STABLISHED & BUSY DENTAL OFFICE , The ideal candidate will possess excellent communication skills, a strong understanding of dental and medical terminology, and a passion for providing exceptional patient care. In this role, you will serve as the first point of contact for patients, manage appointment scheduling, and coordinate treatment plans to ensure a smooth and efficient patient experience. Your organizational skills and attention to detail will be vital in supporting the clinical team and maintaining an organized front desk environment.

Duties
Greet patients warmly upon arrival and assist with check-in procedures to foster a welcoming atmosphere.
Manage multi-line phone systems efficiently, scheduling appointments, confirming upcoming visits, and addressing patient inquiries promptly
Explain treatment plans clearly to patients, answer questions regarding procedures, insurance, and financing options, and coordinate scheduling accordingly.
Verify insurance benefits and process claims accurately to facilitate smooth billing processes.




Support the clinical team by preparing necessary documentation and ensuring all patient records are complete prior to appointments.
Uphold compliance with health regulations by maintaining cleanliness of the reception area and adhering to privacy standards related to medical records.

Requirements
Prior experience as a dental receptionist
Strong knowledge of dental terminology, procedures, and insurance processes to effectively communicate with patients and staff.
Proven administrative experience in a fast-paced office setting with excellent organizational skills.
Ability to operate multi-line phone systems confidently while managing multiple tasks simultaneously.
Excellent interpersonal skills with a professional demeanor that promotes trust and rapport with patients.
Experience working with Cleardent
Knowledge of dental terminology

Join our team to deliver outstanding patient care through professionalism, efficiency, and compassionate service! Pay: $19.46-$32.00 per hour

Perks
Dental care
On-site parking

Work Location: In person

📌 Dental Receptionist/treatment Coordinator Burnaby (Canada)
🏢 burnaby square dental
📍 Canada