Become a crucial part of Fairmont Empress as a Spa Experience Coordinator in Victoria, BC. This front desk role combines guest service with spa management for unforgettable experiences.

As a Spa Experience Coordinator, you will be responsible for all reception duties, including answering phone calls and assisting guests upon arrival. Your proficiency in spa treatments will enable you to inform and guide guests, ensuring a seamless experience. Creating a friendly workplace as well as managing the operations of the front desk will be key to your success.

Key Responsibilities: • Professionally greet and assist all guests and members • Handle telephone inquiries and assist as needed • Schedule and manage bookings effectively • Ensure security by controlling facility access • Operate the point of sale system for transactions

Requirements: • At least 2 years of experience in the industry • Hospitality diploma or degree is an asset • Familiarity with Microsoft Office applications • Exceptional communication skills essential • Ability to manage physical demands of the role

Utilize your spa knowledge and commitment to guest care with Fairmont Empress. #J-18808-Ljbffr

📌 Spa Front Desk Coordinator at Fairmont Empress (Winnipeg)
🏢 Fairmont Hotels and Resorts
📍 Winnipeg