Become a pivotal Senior UC Engineer at Miratech, focusing on enhancing Cisco Webex capabilities. Drive operational health for unified communications across the Americas. In this role, you will be part of a skilled Global Unified Communications Engineering team.

Your responsibilities include supporting Cisco Webex platforms, managing incident responses, and ensuring robust telecom relationships. As a key contact for UC vendor escalations, your expertise will foster smooth collaborations and immediate resolutions to issues. Key Responsibilities:

- Administer Cisco Webex Calling and Contact Center systems
- Lead incident management and escalation processes
- Manage compliance for Voice Recording platforms
- Support IPC Connexus Trading Turret systems
- Monitor and analyze Call Detail Records (CDR) Requirements:
- 10+ years in Unified Communications engineering
- Extensive experience with Webex Calling architecture
- Knowledge of SIP Trunking and telecom coordination
- Familiarity with E911 solutions
- Experience with monitoring tools like Splunk Join Miratech in shaping advanced communication solutions for global clients.

📌 Senior Unified Communications Specialist at Miratech (Montreal)
🏢 Miratech
📍 Montreal