OpportunityJob classification: W6000 - Student Worker# of positions: 2Hourly rate: $18.22Position End Date: March 31, 2027Deadline to apply: 4:00PM, May 12, 2026Candidate eligibility: Please note that this position is open exclusively to candidates who are registered SAIT students currently enrolled in course CPWK 255 or CPWK 3000.ResponsibilitiesThe IT Support Technician Student provides first-level technical support for staff, faculty, and students. The role requires strong technical aptitude, excellent communication, and the ability to collaborate with other teams. The student assists with incident resolution, root cause identification, and works alongside more senior technicians to support delivery of technical initiatives.Advanced Technical SupportResponds to technical incidents escalated to the Service Desk, providing remote, on-site, and face-to-face support.Communicates technical solutions in accessible terms to non-technical clients.Incident and Asset ManagementPerforms the setup, configuration, and recovery of endpoint devices and peripherals.Follows established processes for deployment, replacement, and lifecycle tracking of assigned hardware.Professional Development and Change AwarenessBuilds knowledge in emerging technologies, institutional tools, and IT processes.Demonstrates initiative, accountability, and alignment with SAIT First Principles.QualificationsMust be a current SAIT student enrolled in and returning to a program in Computing Technology, Information Systems,



or an IT related field.Experience in IT support, endpoint management, or technical operations within an enterprise or higher-education environment is considered an asset.Experience in ITSM systems and ticket lifecycle management (e.G., ServiceNow, Jira, Remedy) is considered an asset.SkillsExceptional communication and interpersonal skills; able to translatetechnical information for diverse audiences.Analytical thinker with robust troubleshooting, diagnostic, and documentation abilities.Effective time management and ability to prioritize in dynamic, multi-tasking environments.Demonstrated collaboration skills and commitment to team success.Process-oriented mindset focused on standardization, security, repeatability, and service improvement.BenefitsGenerous top-up in lieu of time off and benefits.Professional development opportunities through access to LinkedIn Learning and discounted Continuing Education and Professional Studies courses.Access to Greenshield+ for virtual therapy at a reduced rate to support well-being.Ability to contribute to RRSP or TFSA with reduced group rates.Excellent dining options on campus.Free access to fitness facilities and group fitness classes.EEO StatementWe encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.#J-18808-Ljbffr

📌 It Support Technician - Co-Op Opportunity - $18.2 An Hour (Winnipeg)
🏢 SAIT
📍 Winnipeg