Join YWCA Toronto as a Shelter Support Worker, providing vital services in a supportive, trauma-informed environment. Engage with residents to enhance their well-being and access available resources. The full-time contract role at YWCA Davenport, scheduled from 4:00 pm to midnight, focuses on delivering essential support to individuals eligible for shelter services.

You will blend crisis counseling, case management, and engaging workshops to foster a safe environment for residents. Your experience in handling trauma and mental health issues will be instrumental in this role. Key Responsibilities:

- Implement support strategies addressing trauma and homelessness
- Provide essential services like hygiene items and first aid




- Maintain safety through risk assessments and safety protocols
- Utilize counseling skills to promote a team-oriented shelter setting
- Assist clients with housing applications and mental health referrals Requirements:
- Relevant undergraduate degree (e.g., BSW)
- 3-5 years of relevant support experience
- Workshop development and group facilitation expertise
- Knowledge of community mental health resources
- Excellent communication and advocacy skills Support the mission of YWCA Toronto by empowering individuals experiencing homelessness at YWCA Davenport.

📌 Shelter Support Worker at YWCA Davenport (Toronto)
🏢 YWCA
📍 Toronto